Shore Staff

Shore Staff facilitate our rental operations and support lessons, tours & events. Toronto SUP & Kayak is a recognised Paddle Canada School and provides a generous Staff Mentorship Program to facilitate skills development and Paddle Canada accreditations, including Instructor Certification courses. The Shore Staff position is an entry-level on-land position with opportunities for growth - moving upward into new postions year upon year. If you are interested in a career in recreational paddling, including guiding and instructing, this position is a great way to get started.

Please note: This position is physically demanding. Candidates must be capable of carrying paddleboards and fairly heavy kayaks with assistance. Toronto SUP & Kayak is located on a busy public beach with limited shelter. Staff are required to dress appropriately for weather conditions and are expected to work outdoors for the duration of their shift.

Duties & Responsibilities

  • Responding to customer inquiries & providing information about our company and services.
  • Assisting customers with reservations in-person and over the phone.
  • Greeting customers as they arrive, providing on-shore safety briefings and ensuring that customers have all of the required safety equipment.
  • Carrying SUPs and kayaks with assistance.
  • Assisting instructors and guides with set-up and break-down of equipment for lessons and tours.
  • Cleaning SUPs and kayaks between rentals and examining vessels for damage or missing components.
  • Assisting with start-of-day opening procedures & site set-up and/or end-of-day tear down and pack-up.
  • Keeping our premises and equipment clean and organized.
  • Assist with digital and social media promotions.
  • Utilizing booking software and point-of-sale systems.
  • Other duties as assigned.

Qualifications

We are seeking candidates who have the following qualifications:

  • Positive and friendly attitude with a strong work ethic.
  • Enthusiastic about learning, participating in and promoting recreational paddlesports.
  • Excellent communication skills.
  • Strong swimming skills.
  • Enjoys spending lots of time outdoors.
  • Able to carry paddleboards and kayaks with assistance and perform other physically demanding tasks.
  • First Aid or Lifeguard Certification (If you do not have a valid First-Aid certification you will be required to get your First Aid certification prior to your first shift if accepted for the position).
  • Paddle Canada accreditations are not required, but an asset.

Schedule

Toronto SUP & Kayak is open to the public from June 1st to September 30th each season, with Shore Staff positions beginning, June 1st, June 15th and July 1st.

Full-Time & Part-Time positions are currently available.

Compensation

We offer competitve compensation and staff perks such as:
  • Mentorship programs to help you develop skills and achieve Paddle Canada certifications through free, accredited courses.
  • Free use of SUPs & kayaks
  • A generous Employee Purchase Program for gear and equipment.

How to Apply

Email your cover letter & resume to  and include "Shore Staff Application" as your email subject line.

Please include your available start-date, available days of the week and preference of part-time or full-time positions.